A Manager’s Guide to Coaching: Simple and Effective Ways to Get the Best Out of Your Employees. Leadership + Talent Development Advisor References Alexander, G. (2006). Lombardo, M. M., & Eichinger, R. W. (2009). More than blocking learning, I think of it as repelling learning — as if it were a mosquito or bug. [T]he theory that there are only a few great men and women who can lead others to greatness is just plain wrong. Leadership is an identifiable set of skills and abilities that are available to all of us. With front row tickets I may add (go pharmacy!). Minneapolis, MN: Lominger Limited, Inc. . In his 2014 commencement speech, former Navy SEAL Admiral William H. McRaven offered 10 lessons to the University of Texas at Austin graduating class. They believe the change will lead to personal gain. 156-158): Improved performance and productivity Staff development Improved learning Improved relationships Improved quality of life for individuals More time for the manager More creative ideas Better use of people, skills, and resources Faster and more effective emergency response Greater flexibility and adaptability to change More motivated staff Culture change A life skill In the book, Coaching People (McManus, 2006), benefits to the person being coached are (pp. “To combat negative self-talk, we must first become aware of it, then stop it, and finally replace the negative thoughts with positive ones—a process referred to as cognitive restructuring” (Donatelle, 2009, p. 79). Model that stands out and one that I like is a question in Step #3 Options phase (“Would you like suggestions from me?”). Although it’s recommended that you follow each of the GROW steps sequentially, starting with Step 1: Goal and ending with Step 4: Way Forward, in practice, there may be times where you have to adjust. It is on point and offers some fantastic life and business lessons. InsideOut Development. He especially appreciated my explanation of the GROW Model as a decision framework and said, “decision framework feels very liberating,” unlike the term “goal setting” which is becoming stale. I don’t have the time nor do I want to spend time trying to find people to discredit. “Successful stress management involves mentally developing and practicing self-esteem skills, focusing on positive thinking about yourself, and examining self-talk to reduce irrational responses” (Donatelle, 2009, p. 79). Z. Leadership: Enhancing the lessons of experience (7th ed.). Naval Adm. William H. McRaven was invited to deliver an amazing speech at the University of Texas’ 2014 Commencement Address. Model is powerful, yet concise enough that it can be completed in one or two coaching sessions. On May 17, he returned to his own alma mater, the University of Texas at Austin, where he delivered the commencement address to the graduating class of 2014.In his speech, he offered 10 life lessons that we think are worth repeating. Takeaway (from The First-Time Manager ): “Active listening is one of the most valuable traits [you] can demonstrate for two important reasons: First, if you do a great deal of active listening, you will not be thought of as a know-it-all, which is how most people perceive someone who talks too much. They did not have any input or in planning and implementing the change effort. The client told me that my suggestions were “all spot on” and that he agreed with them. Managing change: Pocket mentor . Respect everyone. It’s not about being a CEO, president, general, or prime minister. Shortly after, the three went their separate ways, each one using his own approach to/version of the G.R.O.W. The business environment demands that a person speaks up in order to be noticed and, sadly, many are too quick to talk rather than listen to another person talk. . Written By: Steve Nguyen, Ph.D. Coaching People: Expert Solutions to Everyday Challenges. For organizations, the advice is this: study your small failures and close calls to extract useful information instead of waiting for a major catastrophe. In fact, communication really becomes one-way for them. (2018). Nine Reasons Why People Resist Change (Hill, 2009, p. 47): They believe the change is unnecessary or will make things worse. That is, the offenders use professional networking sites (e.g., LinkedIn) as an educational pulpit, where they view themselves as the expert, know-it-all “professors,” and their role is to teach/educate others. Takeaway About Leadership: “Leadership is not about position or title. Nichols, M. P. (2009). Cognitive Behavioural Coaching. Ring the bell and you no longer have to do the freezing cold swims. But if you take some risks, step up when the times are toughest, face down the bullies, lift up the downtrodden and never, ever give up — if you do these things, then the next generation and the generations that follow will live in a world far better than the one we have today.”“It matters not your gender, your ethnic or religious background, your orientation, or your social status. And, they go out of their way to point out flaws, mistakes, bogus, and/or unconvincing stories and writings of other professionals (at least according to their own views and biases). To illustrate the point, they used the flights of the 2002 space shuttle Atlantis and 2003 space shuttle Columbia. “There are a lot of sharks in the world. (2) Relaxation Techniques – Breathing exercises, meditation, muscle relaxation, yoga, qi gong, and tai chi can help relieve stress (Donatelle, 2009; MayoClinic; WebMD). Boston, MA: Harvard Business School Publishing. Admiral McRaven’s commencement speech is perhaps one of the best commencement speeches I have ever heard. As a father to a toddler, I pose this rhetorical question, “Who has time to do that?” I mean really? He did not know them, and they certainly did not know anything about him, other than his birthright as king. For all major iterations of the G.R.O.W. John Whitmore explained this in his book, Coaching for Performance (2009): “[O]ne may only be able to define a vague goal until one has examined the reality in some detail. Below is an abbreviated version of his speech. The admiral discusses the myriad of ways in which he almost lost his life during his career with the Navy SEALs in his short but powerful book, Make Your Bed: Little Things That Can Change Your Life…And Maybe the World. Clients answer a group of questions for each of the steps of the G.R.O.W. Model is remarkably simple and can be effectively used to teach a leader so s/he can use it to coach his/her own employees; and (3) The G.R.O.W. http://www.imdb.com/title/tt0955308, “Believing in others is an extraordinarily powerful force in propelling greater performance.” —Jim Kouzes & Barry Posner. For these offenders, their way to improving yourself and the workplace is the only correct path and they are angry, even offended, that other professionals (in other fields) dare to talk about or share different ways to improving yourself and your workplace. This PDF product includes 77 pages:•12 Lessons from Admiral William H. McRaven's commencement speech text* *Screen … In J. Passmore (Ed. (2) Can I use the model to teach leaders so they can use it to coach their employees? The Columbia disaster resulted in the suspension of shuttle flights and led to a major investigation resulting in 29 recommended changes to prevent future disasters. Your way of improving yourself and the workplace is not the only path. The gap will not go away by ignoring it, but it can be easier to take by recognizing and facing up to one’s real difficulty with change.” —Dennis Jaffe & Cynthia Scott In the Pocket Mentor book, “Managing Change,” Harvard Business School professor Linda Hill (2009) shared reasons for people’s reactions to organizational change. Written By: Steve Nguyen, Ph.D. 10 Life Lessons from Admiral McRaven 10 Life Lessons from Admiral William McRaven delivered during the 131st Spring Commencement at The University of Texas at Austin. ), The complete handbook of coaching (pp.37-53). Active listeners “encourage the other person to talk” (Belker, McCormick, & Topchik, 2012, p. 25) and “continue the other person’s line of communication” (p. 26). New York: Penguin Group. If you want to change the world, don’t be afraid of the circuses. “Organizational leaders should neither ignore failures nor stigmatize those involved with them; rather, leaders should treat failures as invaluable learning opportunities, encouraging the open sharing of information about them” (Madsen & Desai, 2010, p. 471). I often share with my wife and friends that if we’re busy living our own lives and doing our best, we will not have time to worry about what other people are doing! Mastering the Change Curve: Theoretical background (2nd edition). Admiral William McRaven, whose 36-year career as a Navy Seal has been shrouded in secrecy, made a rare appearance in public to deliver the commencement address at the University of Texas and revealed his 10 life lessons he learned from his basic SEAL training. Observe the reactions of other people to the things you’re doing and saying. If you want to change the world get over being a sugar cookie and keep moving forward. 83-93). are registered trademarks of Newsmax Media, Inc. Newsmax TV, and Newsmax World are trademarks of Newsmax Media, Inc. Admiral William McRaven, whose 36-year career as a Navy SEAL has been shrouded in secrecy, recently made a rare appearance in public to deliver the commencement address at the University of Texas and revealed his 10 life lessons he learned from his basic SEAL training. Behavioural coaching — the GROW model. For this client, the topic did not become clear until after he’s had a chance to talk about what was currently happening at work and what he had tried so far. 1. Why? Here are ten lessons from William H. McRaven’s 2014 commencement address, which I can highly recommend to watch. Fortunately, these lessons apply to anyone who wants to change the world and make it a better place for everyone. Finally, there’s a concept called psychological hardiness : “Psychologically hardy people are characterized by control, commitment, and an embrace of challenge. It’s not about celebrity or wealth. It will then be necessary to go back and define the goal much more precisely before moving forward again. What I like about this question is that it allows the coach an opportunity to share some suggestions and then check in to see if any of the suggestions seems interesting enough to explore further. San Francisco: Pearson Benjamin Cummings. Kouzes and Posner said in order to rally others, the leader must enable others to act by building solid trust and strong relationships. And it’s definitely not about being a hero. John Whitmore defined it as “Will” (Whitmore, 2009), Graham Alexander defined it as “Wrap-up” (Alexander & Renshaw, 2005), although he also used “Wrap-up/way forward” (Alexander, 2006), and Alan Fine defined it as “Way Forward” (Fine, 2010). Know that life is not fair and that you will fail often. Model is very easy to use to coach others; (2) The G.R.O.W. In other words, William H. McRaven is the type of man who, when he speaks, commands attention. (2012). 10 Life Lessons from Basic SEAL Training by Naval Admiral William H. McRaven Below are ten life lessons from an inspiring and powerful 20-minute commencement speech by Naval Admiral William H. McRaven, ninth commander of U.S. Special Operations at the Commencement at The University of Texas at Austin on May 17, 2014. American. Signal that you’re open to and interested in what other people have to say. Hardiness is the “foundation of an individual’s ability to cope with stress and remain healthy” (Donatelle, 2009, p. 76). It’s because there are so many—not so few—leaders that extraordinary things get done on a regular basis, especially in extraordinary times” (Kouzes & Posner, 2007, p. 23). Six Ways To Relax Your Mind (WebMD; Donatelle, 2009; MayoClinic ): (1) Writing/Journaling – Write about things that are bothering you. He gave 10 lessons from a Navy SEAL that will stay with the graduating class forever. and, finally, they’ll restate or rephrase what we just said (e.g., “So let me see if I understand what you just said [then add the rephrase version]. Whitmore, J. Failure should be our teacher, not our undertaker. Check out a nice meditation exercise here . . Each one was a … The effects of failure and success on organizational learning in the global orbital launch vehicle industry. ... 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